Longview Kidney Care is committed to protecting the privacy and security of our patients’ personal information. This policy outlines how we collect, use, and share information.

1. Information We Collect

We may collect the following types of personal information:

• Name, address, phone number, and email address

• Date of birth and identification details

• Health and medical information related to kidney care and treatment

• Insurance and billing information

• Appointment and communication records

2. How We Use Personal Information

We use personal information for the following purposes:

• To provide medical care and treatment

• To schedule and manage appointments

• To communicate with patients regarding care, services, and follow-ups

• To process billing and insurance claims

• To improve our services and patient experience

• To comply with legal and regulatory requirements

3. Sharing of Personal Information

We may share personal information with:

• Healthcare providers involved in your care

• Insurance companies for billing and claims processing

• Authorized staff and service providers supporting our operations

• Regulatory authorities when required by law

We do not sell or rent personal information to third parties.

SMS consent is not shared with third parties for marketing purposes.

4. SMS Communications

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Longview Kidney Care. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://lvkidney.com/?page_id=3.  Message HELP for help. Reply STOP to any message to opt out.

5. Data Security

We implement appropriate safeguards to protect personal information from unauthorized access, use, or disclosure.

6. Contact Us

If you have any questions about this privacy policy or your personal information, please contact us at [(903) 781-0455.